Zoho Training

  • Official Zoho CRM Training Partner

    The success of every software implementation 
    depends on access to quality training and support. 

We'll Get You Up To Speed Faster...


As a Zoho partner, our role is to assist in customizing the software to best meet your individual requirements. We also make recommendations about best practises you could adopt to improve and streamline your user experience. However the implementation is only half the battle. 

Industry figures indicate that less than 40% of CRM projects have full-scale end-user adoption. As a Zoho certified training partner, we’re here to ensure your business doesn’t become one of these statistics. 

With a range of in-house training solutions, we guarantee you access to the best training to suit the specific needs of your team.

We take our commitment to quality training very seriously. We also understand that the success of any software implementation relies mainly on the end users 'confidence in using it. 

We all learn in different ways, so FWRD delivers a variety of training solutions to ensure our clients learn in a way that is most suited and convenient to them. Our online and offline training services are designed to help you use Zoho to its full capabilities. 

Choose The Perfect Training Style For You

People like to learn in a variety of different ways so we offer a range of training styles to suit your needs.

Our remote training service is delivered by Zoho Meeting, a video conferencing software which allows us to support Zoho users far and wide. We use a combination of face-to-camera and screen-sharing functionality to explain the processes and demonstrate how CRM works in practice as well as how it relates to your individual business requirements.


FWRD's training workshops promise an interactive learning experience for small groups. Participants are encouraged to bring their laptops and work through the content in their own account as the training is delivered. We can follow a structured learning plan depending on attendees proficency level or tailor the content to an industry sector or specific businesses training requirements. 

We love to train solopreneurs one-to-one to set them on the right path for growth. For bigger organizations, we recommend that you nominate a CRM champion within your organisation who can become the go-to person for all things Zoho. Our role is to train the trainer and ensure they are fully up-to-speed on the best practises that are recommended for your company.  
FWRD's online training vault contains over 100 training videos and step by step user guides covering every aspect of Zoho CRM. This on-demand style of training ensures you are able to access the training you need at a time that's convenient for you, allowing you to work at a pace that suits your learning style. We are committed the continually updating the content as new features roll out.

FWRD are experienced in delivering seminar-style training to groups of all sizes.  It’s our job to help you master CRM and bring you up to the speed on how Zoho can transform the way you do business going forward. We can advise you on the level of training you would require depending on your team's current level of experience, or we can follow your direction to create a training program of your choice.

Choose The Perfect Training Level For You

Regardless of your current level of experience with Zoho, we have a training program to meet your needs. 


If you're brand new to the Zoho software suite, let us walk through the basics and explain how the software can be tailored to meet your needs. 

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For anyone who's mastered the basic functionality and is ready to discover what else Zoho can do to support their business growth and development.

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Discover how to automate your way to streamlined efficiency with workflows, macros and API driven integrations to achieve an end to end solution.

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If you're looking for a training solution that is tailored to your organisations individual needs, we can tailor make a training program that works for you.

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