We'll Get You Up To Speed Faster...
As a Zoho partner, our role is to assist in customizing the software to best meet your individual requirements. We also make recommendations about best practises you could adopt to improve and streamline your user experience. However the implementation is only half the battle.
Industry figures indicate that less than 40% of CRM projects have full-scale end-user adoption. As a Zoho certified training partner, we’re here to ensure your business doesn’t become one of these statistics.
With a range of in-house training solutions, we guarantee you access to the best training to suit the specific needs of your team.
What Our Clients Say...
"Wow! The information delivered in this short session was so valuable and easy to implement. Frances is an amazing speaker who delivers content in a understandable and relatable way."
Michelle Thompson - Mili Markets
What Our Clients Say...
"The CRM Masterclass presented by Frances was mind blowing. For those of you out there who aren't convinced CRM is a critical tool for your business, please think again. If nothing else, attend Frances' training and make the decision afterwards. You won't be disappointed."
Sandra Lam - Permentis
What Our Clients Say...
"The class was practical and extremely informative. Frances understands the fears and concerns that small business owners face around using software."
Krystal Mosca - The Jungle Body
What Our Clients Say...
"The training sessions are jam-packed with information relevant to a wide range of business owners. All ability levels will take something away, i've learnt so much. Frances is a fantastic presenter, very engaging and knowledgeable."
Karenna Wood - ie Marketing
What Our Clients Say...
"Frances's workshops are always packed with relevant information that you can implement in your business. I always feel really inspired and confident afterwards."
Helen Owen - Spirit Coach & Healer
We take our commitment to quality training very seriously. We also understand that the success of any software implementation relies mainly on the end users 'confidence in using it.
We all learn in different ways, so FWRD delivers a variety of training solutions to ensure our clients learn in a way that is most suited and convenient to them. Our online and offline training services are designed to help you use Zoho to its full capabilities.
Choose The Perfect Training Style For You
People like to learn in a variety of different ways so we offer a range of training styles to suit your needs.
Our remote training service is delivered by Zoho Meeting, a video conferencing software which allows us to support Zoho users far and wide. We use a combination of face-to-camera and screen-sharing functionality to explain the processes and demonstrate how CRM works in practice as well as how it relates to your individual business requirements.
FWRD's training workshops promise an interactive learning experience for small groups. Participants are encouraged to bring their laptops and work through the content in their own account as the training is delivered. We can follow a structured learning plan depending on attendees proficency level or tailor the content to an industry sector or specific businesses training requirements.
FWRD are experienced in delivering seminar-style training to groups of all sizes. It’s our job to help you master CRM and bring you up to the speed on how Zoho can transform the way you do business going forward. We can advise you on the level of training you would require depending on your team's current level of experience, or we can follow your direction to create a training program of your choice.
Choose The Perfect Training Level For You
Regardless of your current level of experience with Zoho, we have a training program to meet your needs.