Official Zoho CRM Training Partner

As a Zoho partner, our role is to assist in customizing the software to best meet your individual requirements. We also make recommendations about best practises you could adopt to improve and streamline your user experience. However the implementation is only half the battle. 

Industry figures indicate that less than 40% of CRM projects have full-scale end-user adoption. As a Zoho certified training partner, we’re here to ensure your business doesn’t become one of these statistics. 

With a range of in-house training solutions, we guarantee you access to the best training to suit the specific needs of your team.

We take our commitment to quality training very seriously. We also understand that the success of any software implementation relies mainly on the end users 'confidence in using it. 

We all learn in different ways, so FWRD delivers a variety of training solutions to ensure our clients learn in a way that is most suited and convenient to them. Our online and offline training services are designed to help you use Zoho to its full capabilities. 

Our remote training service is delivered by Zoho Meeting, a video conferencing software which allows us to support Zoho users far and wide. We use a combination of face-to-camera and screen-sharing functionality to explain the processes and demonstrate how CRM works in practice as well as how it relates to your individual business requirements.

FWRD's training workshops promise an interactive learning experience for small groups. Participants are encouraged to bring their laptops and work through the content in their own account as the training is delivered. We can follow a structured learning plan depending on attendees proficency level or tailor the content to an industry sector or specific businesses training requirements.